EO Mini Pro 3 review

The EO Mini Pro 3 is a compact 7.2kW charger whose maker, Juuce Ltd (trading as EO Charging), is in administration. This page is written for the people who already have one. The short version: it should keep charging, the app still runs through ev.energy, and the three-year manufacturer warranty is effectively gone. We would not buy one new, and we explain below when to replace one and with what.

What happened: the EO Charging timeline

EO’s troubles built up through 2025 and ended in administration in April 2026. The dates below come from the administrators’ proposals, Companies House, Pod’s and Cogent’s announcements and EV-ON, a charger installer.

What still works

The Mini Pro 3 is a plug-and-charge unit, and it should keep charging even if the app fails. Units migrated in 2025 talk to ev.energy’s own OCPP server, and ev.energy’s support pages were live on 10 October 2026. We found no statement from ev.energy since the administration, though, and its EO articles were last modified in October 2025. Local load management through the CT clamp works offline. Hive and British Gas units use the Hive app. For the Mini Pro 2, the picture is worse: EO ended repairs, parts, updates and the app on 30 November 2025, and the paid third-party route is Crystal Electronics.

The warranty reality

EO’s three-year warranty was given by Juuce Ltd and only valid through an EO-approved installer. A claim is now an unsecured creditor claim, estimated at under 1p in the pound. Cogent Technology owns the hardware platform but has published no consumer warranty policy. Pod told an installer it does not cover the hardware. So plan on there being no manufacturer cover, and use these routes instead:

1. Hive or British Gas supplied it. Hive says it is the first point of contact for warranty: three years with a British Gas install, two years charger-only.
2. Your installer’s workmanship guarantee.
3. Section 75. If you paid by credit card for an item over £100 and up to £30,000, even if only part was on the card, a claim against the card provider can apply when the seller has failed. The main cardholder must claim, and the buying chain must be direct. This is general information, not legal advice; see Which?.
4. Any qualified EV engineer can repair or replace the unit, but EO is not producing parts.

Keep your invoice, EO warranty registration and installer certificate. Per EO’s migration FAQ, connectivity-related engineer visits are not covered by warranty and are charged.

App and OCPP options

The app is now ev.energy for most owners (the Hive app for Hive units). The EO app was discontinued for the Mini Pro 3, and historic charging sessions were not carried across. Owners on Speak EV describe units flashing green and not charging after the August 2025 migration, EO and ev.energy support being unable to fix it, and EO quoting a large call-out fee. The cure was repeated reboots and strong Wi-Fi.

The escape hatch is OCPP. The Mini Pro 3 speaks OCPP 1.6J and the back-office address can be changed by an installer, and Monta lists it as supported hardware. We do not know whether any units not migrated in 2025 still point at the EO Cloud endpoint, which Pod now owns.

The hardware and its safety

The Mini Pro 3 is rated 7.2kW at 32A, slightly below the 7.4kW of most rivals. It comes tethered with a 5m cable or socketed. It is small, with a single LED and no screen. Built-in PEN fault protection exists only on the single-phase “-PME” models and cannot be retrofitted. It has 6mA DC leakage detection, but EO requires a dedicated upstream 30mA Type A RCD. Our PEN fault guide explains the rules. It is IK08, with EO’s documents giving IP54 for the socketed version and IP56 tethered.

The charger is no longer a bargain. A socketed unit is £500 at Crystal EV Charging, or £900 with standard installation. Stock is being run down: Rapid Online lists the tethered model as discontinued, and Hive now fits the Sync Energy Wall Charger 2 instead. The Mini Pro 3 launched in June 2022 from £1,139 including installation.

Where it is still listed (prices seen on 10 October 2026, and they can change):

• Crystal EV Charging (Crystal Electronics Ltd): £500 socketed, installation options from +£400; Crystal is also EO's named paid hardware-support partner for the end-of-life Mini Pro 2
• Denmans (trade wholesaler): Tethered EM301-T2T-PME-DCL listed at £649.95 ex VAT in a search snapshot; live price/stock not verified

What owners report

What Car? ranked EO Charging 11th of 11 brands in its owner survey, scoring 2 out of 5. The survey is brand-level and published on a page sponsored by Pod. Installation was well rated, but 38% of EO chargers developed faults and 61% of those were not fixed. A What Car? tester with a Hive-supplied Mini Pro 3, fitted for £1,239 in May 2025, found it quick to start charging and fault-free. Electrifying’s July 2025 review of the Hive-branded unit called it small and unobtrusive but criticised its single-phase limit and costly tethered option. T3’s 2023 owner review praised the compact design and safety features but found the old EO Android app unresponsive; that app has since been replaced.

When to replace, and with what

Do not replace a working charger just because EO has failed. Replace it when it develops a fault that nobody will fix, when the app and OCPP routes both stop working and you need scheduling, or when you move onto a tariff such as Intelligent Octopus Go that wants charger-level control. Budget for a replacement rather than a repair, because parts are not being produced.

Three replacements make sense. The Ohme ePod is £949 fitted and the best choice for Intelligent Octopus Go, though a cable is extra. The Easee One is £899 fitted and keeps OCPP. The Pod Solo 3S is £999 with installation included and a pay-monthly option. The Hypervolt Home 3 Pro is the pick if the wall is exposed.

Our verdict

We score the EO Mini Pro 3 4.5 out of 10. The hardware earns respectable marks for fitted price (7.1), flexibility (7.5) and safety (7.4). Warranty (0.5) and reliability (1.7) are why we say do not buy it new. If you own one, keep it, keep the paperwork and plan for the day it fails. Our best home EV chargers roundup lists what to buy instead.